Frequently Asked Questions

Everything you need to know about our Western-inspired comfort.

What materials are used in The Cowboy Pillows®️?

Our pillows are crafted from premium, ethically sourced materials including genuine top-grain leather, high-quality faux hide, and hypoallergenic down-alternative fills to ensure both rugged durability and luxury comfort.

How long does shipping take?

Orders are typically processed within 2-3 business days. Domestic shipping via UPS or FedEx generally takes 5-7 business days depending on your location.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.

What is your return policy?

We offer a 30-day satisfaction guarantee. If your pillow doesn't fit your ranch or home decor perfectly, you can return it in its original condition for a full refund, minus shipping costs.

How do I care for my leather pillows?

For genuine leather accents, we recommend spot cleaning with a damp cloth and using a high-quality leather conditioner every 6 months to maintain the hide's natural luster.

Can I order custom sizes or bulk quantities?

Absolutely. For custom upholstery requests or wholesale inquiries for boutique hotels and lodges, please contact our support team at [email protected].